Contact our support team immediately at support@loisbank.com if you detect any suspicious activity.

Use strong, unique passwords and enable two-factor authentication (if available). Never share your credentials with anyone.

Yes, some services may incur fees. Detailed information on fees is available on our website.

We provide virtual and physical debit cards, wire transfers, bill payment options, and investment plans such as savings and pension plans.

No, due to international regulations, citizens of certain sanctioned countries cannot open accounts or access our services.

To open an account, visit https://loisbank.com and follow the account setup instructions. You will need to verify your identity as part of the process.

We retain data as long as your account is active or as required by law. If you close your account, your data will be deleted in accordance with our retention policies.

EU users can exercise GDPR rights by contacting support@loisbank.com. All users have options to access, update, or delete their data within their account settings.

Yes, LoisBank offers both short- and long-term savings plans. Note that returns are not guaranteed and may vary.

We will notify you of any significant policy updates via email or notices on the LoisBank website.