Lois Bank – Terms of Service

August 2025

1. Introduction

These Terms of Service (“Terms”) constitute a binding agreement between you (“Customer,” “you,” “your”) and Lois Bank (“Lois Bank,” “we,” “our,” “us”). By opening an account, using our website, mobile applications, or accessing any Lois Bank services, you agree to these Terms.

If you do not agree, you must not use Lois Bank’s services.

2. Definitions

• Lois Bank Services: All financial and digital services offered by Lois Bank, including fiat deposits/withdrawals, stablecoin transactions, loans, and virtual credit cards.

• Customer: Any individual or entity that opens an account or uses Lois Bank’s services.

• Virtual Credit Card: A digital credit card issued by Lois Bank for verified customers.

• FDR/DPS: Fixed Deposit Receipts and Deposit Pension Schemes offered by Lois Bank.

• AML/CTF: Anti-Money Laundering and Counter-Terrorist Financing obligations.

3. Eligibility

• You must be at least 18 years old and have full legal capacity.

• You must not be located in a sanctioned jurisdiction.

• You must pass Lois Bank’s KYC/AML checks before using services.

4. Account Opening & Verification

• Customers must provide accurate, complete, and up-to-date information.

• Lois Bank uses Persona and/or Sumsub for identity verification.

• Lois Bank may suspend or terminate accounts for incomplete or fraudulent KYC.

• Customers are responsible for safeguarding login credentials and enabling 2FA.

5. Services

5.1 Deposits

• Supported in fiat (USD via bank transfer, PayPal) and stablecoins (USDT TRC20, CoinPayments).

• Minimum deposit: $5 | Maximum per transaction: $1,000,000.

• Deposits may be subject to AML/KYT screening delays.

5.2 Withdrawals

• Withdrawals require OTP + 2FA verification.

• Wire transfers require full IBAN/SWIFT details.

• Stablecoin withdrawals require blockchain confirmation.

• Fees and limits are published on Lois Bank’s website.

5.3 Loans

• Offered products: Business Loans, Startup Loans, Development Loans.

• Loan eligibility is subject to credit assessment, documentation, and collateral.

• Loan misuse results in termination and possible legal action.

5.4 Virtual Credit Cards

• Issued only to fully verified customers.

• Cards must not be used for fraud, illegal gambling, or prohibited activities.

• Spending limits vary by account tier.

• Lost or stolen cards must be reported immediately.

5.5 Investment Products (FDR/DPS)

• FDR: Fixed-term deposit accounts with monthly interest.

• DPS: Monthly installment savings plans.

• Early withdrawal may incur penalties.

6. Prohibited Activities

You agree not to use Lois Bank services for:

• Money laundering, terrorist financing, or fraud.

• Sanction evasion or dealing with blacklisted entities.

• Illegal gambling, ransomware, or darknet activity.

• Reselling or sublicensing services.

7. Compliance & Monitoring

• All transactions are screened through Elliptic and Crystal Intelligence.

• Suspicious activities may be delayed, frozen, or reported to Financial Intelligence Units (FIUs).

• Lois Bank may suspend accounts without notice to comply with legal obligations.

8. Fees

• Fees for deposits, withdrawals, loans, and cards are published on the official website.

• Lois Bank reserves the right to adjust fees with prior notice.

9. Risk Disclosure

• Digital assets (including stablecoins) carry market, liquidity, and de-pegging risks.

• Loans carry repayment and interest risks.

• Customers acknowledge and accept these risks before using services.

10. Liability Disclaimer

• Services are provided “as is” without warranties of uninterrupted availability.

• Lois Bank is not liable for:

  • Customer errors (wrong wallet addresses, wrong bank details).

  • Losses due to hacking, phishing, or malware on the customer’s device.

  • Force majeure events (cyberattacks, network outages, regulatory actions).

• Lois Bank’s liability is limited to the maximum value of the transaction in dispute.

11. Cardholder Responsibilities

• Protect card details, PINs, and security codes.

• Regularly review account statements.

• Report suspicious or unauthorized transactions immediately.

• Misuse may result in card cancellation.

12. Cybersecurity & Data Protection

• Lois Bank uses encryption, firewalls, intrusion detection, and 2FA.

• Customers must maintain personal device security.

• In the event of a data breach, Lois Bank will notify customers and regulators as required.

13. Privacy

Your use of Lois Bank services is subject to the Privacy Policy, which forms part of these Terms.

14. Termination

Lois Bank may suspend or terminate accounts if:

• You breach these Terms.

• Required by law or regulation.

• Fraud, misuse, or prohibited activity is detected.

You may close your account at any time, subject to settling outstanding obligations.

15. Jurisdiction & Governing Law

• These Terms are governed by the laws of the jurisdiction in which Lois Bank is incorporated.

• Disputes shall be resolved by the courts of that jurisdiction, unless otherwise required by applicable law.

16. Amendments

Lois Bank may amend these Terms with notice via email or platform announcements. Continued use of services constitutes acceptance of changes.

17. Contact Information

For inquiries regarding these Terms:
support@loisbank.com or open new ticket